Chat With Your Customers
You can set up chat pre-arranged chat sessions with your established customers to answer questions and give detailed instructions for the use of your products or services. People like direct contact. What they like even more is being able to give their direct input to the makers of products and services that they use.
During chat sessions with customers when you receive a compliment on your product or service, be sure to ask, “May I quote you”? Then follow through and publish the quote in the report of the chat session on your website. You will have made a good will ambassador for yourself and increased your credibility… all free of charge. It doesn’t get any better than that!